The DPI™ Workshop teaches staff and managers the tactics tested and proven to improve the patient and staff experience. “The more the merrier” is this workshop’s motto. There’s no limit to the number of participants. Staff at all levels find this training format to be as fun as it is illuminating and informative.
To accommodate your needs, the workshop can range from two to four hours in length or can be interwoven into an all staff development day. The longer the workshop, the more we can teach your staff about the potential and impact of redesign.
While it’s not possible to train staff and managers to successfully redesign the patient visit process within the finite scope of a single workshop, many tactics can be applied immediately to help reduce cycle time and improve productivity.
The cost of a DPI™ (Dramatic Performance Improvement™) Workshop is $9,880 to $26,820, including travel expenses and materials. The cost will vary based on workshop length and number of participants (which determines whether we use one, two, or three trainers).
Participants in our all staff workshops have said:
- “Information was concise and relevant.”
- “Fabulous trainer and very entertaining. The examples were excellent. This sounds like a great system for change. All my questions were answered.”
- “The methods are unorthodox, but that makes them great. These are changes that I can definitely apply in my facility.”
- “Excellent speakers. Very engaging. Interactive. Practical assignments to take home. She provided lots of examples. Loved her!!”
- “This session alone was worth the price of admission! Melissa was a very engaging speaker, and I’m so excited to have attended this session!”
- “This was the most engaging presentation that I have participated in during the entire conference.”
- “Wonderful speaker with practical ideas that can be taken back and put into place.”
- “Wow! Well done, useful tips, engaging new ways to think!
- “Melissa was great! She is so knowledgeable and energetic! She has me excited to take these ideas back to our clinic! She really helped me understand the importance of patient engagement”
