About Us

  • We are process designers and innovators.
  • We are teachers and students.
  • We are inspired and we inspire others.
  • We challenge the status quo.
  • We, like you, seek out better ways to do work.

Coleman Associates is a boutique consulting and training firm based in Boulder, Colorado. Our trainers and coaches come from across the country and various healthcare backgrounds. We enjoy a national reputation for partnering with health centers to produce dramatic results in work transformation and process improvements — results that patients and staff can feel.

  • Fact #1

    Redesign Teams and DPI™ teams typically reduce Cycle Times by 33%– 50% and increase productivity correspondingly.

  • Fact #2

    Coleman Associates has been honing our programs since 1993.

  • Fact #3

    Our Rapid DPI™ transformation program is a cutting-edge program requiring little time offline for staff.

  • Fact #4

    Our DPI™ teams experience increased rates of staff and provider satisfaction.

  • Fact #5

    Our PVR™ and DPI™ trainings consistently earn ratings of AT LEAST 4.5 out of 5.

  • Fact #6

    Our training reignites the passion for patient care that most staff members initially brought to their jobs.

Who is a Coleman Associate?

Our team of Coleman Associates is a band of inspired, ambitious, hard-working, straight-talking, passionate, empathetic, digital-oriented, patient-focused process designers. We have all worked on the front lines of clinic or private office undergoing transformation. We are specialists in process and in incorporating digital work design solutions. We utilize good judgment. We are respected by others. And, together, we model a high-functioning team.

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.”

- Margaret Mead
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Our Story

Coleman Associates has enjoyed over 27 years of success in redesigning the way healthcare works for patients and staff. We use a proprietary method of iterative testing in a bottom-up and top-down blended approach to focus workflows on the patient experience and create powerful change.

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Our Team

Our Associates bring a mix of skills and experiences that are sure to connect with every member of your staff. Each coach has a unique approach to problem solving and can deliver our methodology in a way that draws out the best solutions and contributions of your group.

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