Village site of Access Community Health Network seemed shocked, recalled Dr. Kenneth Bretts. “She said, ‘I can’t believe it. The waiting room isn’t jammed. They brought me right in.’ In all the years she’d been seeing me, that had never happened,” said Dr. Bretts. https://www.ncbi.nlm.nih...read more
What We Do
We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
Dramatic Improvements in the patient experience, engaged staff, and decreased no show rates will have everyone thanking you. Learn what it takes to make, spread and sustain Dramatic Performance Improvement™ at one major health center network in Chicago. Their story was just published in the Journal of Ambulat...read more