We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
A recent Medical Economics article explores the use of scribes to improve both the patient & st...
read moreDramatic Improvements in the patient experience, engaged staff, and decreased no show rates will have everyone thanking you. Learn what it takes to make, spread and sustain Dramatic Performance Improvement™ at one major health center network in Chicago. Access Community Health Network's Story...
read moreWe worked with Access Community Health in Chicago in a DPI Collaborative. Their Regional Medical D...
read moreIntroduction: How much of a difference does a patient care team truly make in health care deliv...
read moreVillage site of Access Community Health Network seemed shocked, recalled Dr. Kenneth Bretts. “She said, ‘I can’t believe it. The waiting room isn’t jammed. They brought me right in.’ In all the years she’d been seeing me, that had never happened,” said Dr. Bretts. Coleman Associates w...
read moreCare Team Huddles, co-located team members, Red-carpeting the patients, robust vital-ing, the midwa...
read moreWhen Mike Roybal, Medical Director of the Roybal Comprehensive Health Center in East Los Angeles, u...
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