We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
Improving Provider Satisfaction by Sharing the Care Significant Contributions from: Cynthia Cou...
read moreIt may be no surprise to read that the lack of coordination of systems throughout our current healt...
read moreIn the article Coproduction of healthcare services (BMJ Quality and Safety Sept 16, 2015) the authors explore the challenges and possibilities in the relationship between efforts to improve patient outcomes in healthcare and true patient engagement. The thought-provoking article explores a variety of related c...
read moreVillage site of Access Community Health Network seemed shocked, recalled Dr. Kenneth Brett...
read moreMany community Health Centers (CHCs), Federally Qualified Health Centers (FQHCs) and private practi...
read moreDramatic Improvements in the patient experience, engaged staff, and decreased no show rates will have everyone thanking you. Learn what it takes to make, spread and sustain Dramatic Performance Improvement™ at one major health center network in Chicago. Their story was just published in the Journal of Ambulat...
read moreTo preserve the anonymity of this health center and the names of those involved in their transforma...
read more