What We Do

We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.

Chicago Access Health Network Transformation

Village site of Access Community Health Network seemed shocked, recalled Dr. Kenneth Bretts. “She said, ‘I can’t believe it. The waiting room isn’t jammed. They brought me right in.’ In all the years she’d been seeing me, that had never happened,” said Dr. Bretts. https://www.ncbi.nlm.nih...

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Overview of Value Based Payment in Primary Care

What is Value Based Payment (VBP)? The Centers for Medicaid & Medicare Services had initially announced that it had plans to have 90% of all payments directly tied to value and quality by 2018. These payment changes were initially designed to affect hospitalizations in select areas of service, including but...

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