What We Do

We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.

10 Ways to Future Proof Your Health Center

H8F awards through the American Rescue Plan Act are coming quickly for health centers, and leaders ...

COVID-19 Vaccine Distribution Clinic Operations Toolkit

The COVID-19 Vaccine Distribution Clinic Operations Toolkit contains tools and samples that will help CHCs and public health entities practice the most efficient and patient-centered vaccine distribution workflows. What's included in the Toolkit: Staff and Patient Education Materials...

It Sucks to Work in the Call Center

Have you ever looked at the schedule and seen mistakes? Heard patients say they couldn’t get thro...

Care Coordination Guide

Introduction According to the Agency for Healthcare Research and Quality, Care Coordination is “...

COVID-19 Resources

Coleman Associates is actively working to develop, collect, and share best practices for health cen...

Does your health center suffer from Clinica...

Does your health center suffer from Clinical Chaos Syndrome, or CCS? What is CCS and what are the t...

Care Coordination: Managing your Population

Successful care coordination is deliberate; it requires the organization and streamlining of patient care activities across the spectrum. Having well developed and skilled care coordinators is an esse...