We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
Introduction: How much of a difference does a patient care team truly make in health care deliv...
read moreDr. Davida Gerena had a large role in the DPI (Dramatic Improvement Collaborative) at Access Commun...
read moreI hate confrontations. Maybe it dates back to my childhood. Or maybe it's because I've not been so...
read moreSome people love change. You know the type: they were the first ones to use email when th...
read moreIt's time to switch from studying the creaky and uncertain (quality wise) workings of Toyota ("your...
read moreCreating a data-driven culture can start with the simplest beginnings. A performance dashboard can be as simple or as layered as you like, but they key to creating a dashboard is making the data come alive to the reader in a way that creates a "call to action." Sifting through Meaningful Use, HEDIS measures, ...
read moreThe field of nursing has become more complex than anyone could have imagined just a generation ago. Today’s nurses are expected to be not only great caregivers, but great innovators, too. The increased demands of health care require a new generation of thinkers who want to be agents of care innovation. As a re...
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