We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
I hate confrontations. Maybe it dates back to my childhood. Or maybe it's because I've not been so...
read moreSome people love change. You know the type: they were the first ones to use email when th...
read moreIt's time to switch from studying the creaky and uncertain (quality wise) workings of Toyota ("your...
read moreCreating a data-driven culture can start with the simplest beginnings. A performance dashboard can be as simple or as layered as you like, but they key to creating a dashboard is making the data come alive to the reader in a way that creates a "call to action." Sifting through Meaningful Use, HEDIS measures, ...
read moreThe field of nursing has become more complex than anyone could have imagined just a generation ago. Today’s nurses are expected to be not only great caregivers, but great innovators, too. The increased demands of health care require a new generation of thinkers who want to be agents of care innovation. As a re...
read moreA distillation of the book Business Without Bosses by Molly Weisse-Bernstein Businesses with a traditional organizational structure utilize an archaic system of command-and-control managerial hierarchy. This structure, a relic of the 18th century Industrial Revolution, prevents organizations from r...
read moreA distillation by Molly Weisse-Bernstein My experience in reading the Five Dysfunctions of a Tea...
read more