I hate confrontations. Maybe it dates back to my childhood. Or maybe it's because I've not been so...
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We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
Some people love change. You know the type: they were the first ones to use email when th...
read moreIt's time to switch from studying the creaky and uncertain (quality wise) workings of Toyota ("your...
read moreCreating a data-driven culture can start with the simplest beginnings. A performance dashboard can be as simple or as layered as you like, but they key to creating a dashboard is making the data come alive to the reader in a way that creates a "call to action." Sifting through Meaningful Use, HEDIS measures, ...
read moreThe field of nursing has become more complex than anyone could have imagined just a generation ago. Today’s nurses are expected to be not only great caregivers, but great innovators, too. The increased demands of health care require a new generation of thinkers who want to be agents of care innovation. As a re...
read moreA distillation of the book Business Without Bosses by Molly Weisse-Bernstein Businesses with a traditional organizational structure utilize an archaic system of command-and-control managerial hierarchy. This structure, a relic of the 18th century Industrial Revolution, prevents organizations from r...
read moreA distillation by Molly Weisse-Bernstein My experience in reading the Five Dysfunctions of a Tea...
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