We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
It was my first management job. I had dozens of my employees in a room making outbound phone calls ...
read moreIn my younger years, I remember breaking up with a certain love interest..ok more than one. Each ti...
read moreI was sitting for what felt like forever in a management team meeting listening to a frustrating circular conversation about a physician who went “too slow to be financially viable.” Then, someone at the table proposed a solution and the conversation went like this: “What if we pair Luz with Dr. Johnson?...
read moreWe all know that one positive and successful technique to motivate staff is to give them positive f...
read moreNot a day goes by that we don’t hear about the benefits of diversity. Diverse opinions and perspe...
read moreH8F awards through the American Rescue Plan Act are coming quickly for health centers, and leaders ...
read moreI’ve been an employee, a manager, a Chispa, and a voracious consumer of literature about how to b...
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