We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
INTRODUCTION Team-based care is a critical contributor to improved health outcomes, higher patient satisfaction, improved patient access, and decreased provider burnout (1, 2, 3). Team-based care involves clarifying and redesigning clinical roles to improve communication, reduce redundancy, and improve effici...
read moreINTRODUCTION Health care optimization is an integral and critical aspect of quality improvement in healthcare settings (13). Primary care is a complex system of medical service that interacts with ...
read moreThe field of nursing has become more complex than anyone could have imagined just a generation ago. Today’s nurses are expected to be not only great caregivers but great innovators, too. The increased demands of health care require a new generation of thinkers who want to be agents of care innovation. As a res...
read moreWhen I was younger I began the sport of running. However, I didn’t do it competitively, I did it ...
read moreNo one wants to be merely adequate. Most of us go into a job wanting to perform well, to know we ar...
read moreIt was my first management job. I had dozens of my employees in a room making outbound phone calls ...
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