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What We Do

We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.

10 Ways to Be a Better Manager

I’ve been an employee, a manager, a Chispa, and a voracious consumer of literature about how to be a better manager. Chispas pride themselves on being pattern people, so I asked myself what the good patterns of a manager are. As a millennial, naturally, I came up with a list-icle of the top 10 things that we s...

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