We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
Redesign teams running test clinics, or Rapid Redesign Tests (RRTs), always need coaching to be abl...
read moreThere is no healthcare without access to healthcare. There are many ways that patients don’t have...
read moreWhile the day wears on at a busy community health center, I keep trying to stay abreast of the insu...
read moreIt’s another busy day at the clinic. You look at the schedule for the doctor you’re working with today and your hair just about stands on end. Who’s responsible for this mess? She has three patients scheduled for 8:15, two for 8:30 and another two for 8:45. The morning is in a shambles. How will everyone ...
read moreColeman Associates is featured in a recent article from the Journal of General Internal Medicine. In this article, the partnership between Coleman Associates and Zuckerberg San Francisco General Hospi...
read moreCreating a data-driven culture can start with the simplest beginnings. A performance dashboard can be as simple or as layered as you like, but they key to creating a dashboard is making the data come alive to the reader in a way that creates a "call to action." Sifting through Meaningful Use, HEDIS measures, ...
read moreby Diana Smith with Melissa Stratman Coleman Associates Twenty-five years ago, New York City was in a state of steep decline. Graffiti defaced buildings, drunken transients urinated in the streets and petty thieves regularly hopped turnstiles to avoid paying a 50-cent subway fare. Yet, a new theory of police ...
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