What We Do

We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.

Build an Effective Integrated Behavioral He...

Many community Health Centers (CHCs), Federally Qualified Health Centers (FQHCs) and private practi...

Making PCMH Level 3 Recognition a Reality: Access Community Health Network's Story

Dramatic Improvements in the patient experience, engaged staff, and decreased no show rates will have everyone thanking you. Learn what it takes to make, spread and sustain Dramatic Performance Improvement™ at one major health center network in Chicago. Their story was just published in the Journal of Ambulat...

Moving a Women’s Health Center from ‘G...

To preserve the anonymity of this health center and the names of those involved in their transforma...

The 'Midway Knock' in Action! Watch it here:

We worked with Access Community Health in Chicago in a DPI Collaborative. Their Regional Medical D...

Spreading Success

When Mike Roybal, Medical Director of the Roybal Comprehensive Health Center in East Los Angeles, u...

Creating a Care Home for the Homeless

"We think sometimes that poverty is only being hungry, naked and homeless. The poverty of being unw...

The Patient Liberation Organization

Boulder Valley Women’s Health Center in Boulder, Colorado provides general gynecological and ...