We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
When Mike Roybal, Medical Director of the Roybal Comprehensive Health Center in East Los Angeles, u...
read more"We think sometimes that poverty is only being hungry, naked and homeless. The poverty of being unw...
read moreBoulder Valley Women’s Health Center in Boulder, Colorado provides general gynecological and ...
read moreIn 2006 Rancho Los Amigos National Rehabilitation Facility in Los Angeles applied for a California ...
read moreI love hosting guests in my home! I’m not Martha Stewart, but I like to think of myself as a gracious hostess who makes her friends and family feel welcomed and appreciated when they come for a visit. Making someone feel welcomed is all in the details and how you can prepare for and anticipate their needs and ...
read moreSome people love change. You know the type: they were the first ones to use email when th...
read moreRedesign teams running test clinics, or Rapid Redesign Tests (RRTs), always need coaching to be abl...
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