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Amanda Laramie

26 May, 2016
Follow Coleman!

Amanda Laramie

26 May, 2016
Follow Coleman!

A Pediatrician is Promoted after her work with DPI (Dramatic Improvement Collaborative)

Dr. Davida Gerena had a large role in the DPI (Dramatic Improvement Collaborative) at Access Community Health in Chicago, Illinois. Her journey began when Dr. Gerena was selected as a lead provider on her site’s DPI Team, The Shooting Stars. Dr. Gerena and her team achieved great success throughout the Collaborative, reaching and surpassing their goals: a 45% reduction in TNAA {Third Next Available Appointment}, a 45% reduction in No-Show Rate and a 29-minute average cycle time down from 50 minutes! Following her site’s transformation, she was then chosen to be trained as an “Internal Coach” by Coleman Associates. The Internal Coaches were trained by Coleman to coach other health centers using the same DPI Methodology. We received the following email from Dr. Gerena this past May…

“I just wanted to let you know that, as of yesterday, I accepted an interim regional medical director position for our region. It is due in part to my participation with DPI so I wanted to say a BIG thank you to Coleman Associates.” – May 18, 2016, Davida Gerena, MD, Pediatrician and Internal Coach for DPI @ Access Community Health Network.

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