We provide highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients. We bring practical, tested solutions to help produce dramatic results…. Results no one thought were possible.
No one wants to be merely adequate. Most of us go into a job wanting to perform well, to know we ar...
read moreIt was my first management job. I had dozens of my employees in a room making outbound phone calls ...
read moreIn my younger years, I remember breaking up with a certain love interest..ok more than one. Each ti...
read moreI was sitting for what felt like forever in a management team meeting listening to a frustrating circular conversation about a physician who went “too slow to be financially viable.” Then, someone at the table proposed a solution and the conversation went like this: “What if we pair Luz with Dr. Johnson?...
read moreWe all know that one positive and successful technique to motivate staff is to give them positive f...
read moreNot a day goes by that we don’t hear about the benefits of diversity. Diverse opinions and perspe...
read moreLeaders at community health centers across the country are trying to make quick and thoughtful deci...
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