Transformation is a process that requires a solid plan, good leadership, trusted data, best practices, inspiration, an outside perspective and push—which can be provided by Coleman Associates. A few great tools never hurts either.
Simplified Patient Scheduling (SPS) is a bridge between the traditional patient scheduling system m...
read moreIf you've come to this section of the website, you're probably asking yourself: "What can I do now?...
read moreA play is a set of tactical moves a team can try during specific situations to achieve different results--in this playbook, it's about reducing No-Show rates. Here are a bunch of things you can try. ...
read moreIf you want to be successful at finding hidden capacity, you must stop the bleed of appointment slots at the start of each session as everyone waits for everyone else to do something before they begin with patients. Use this tool to document and monitor how well you are doing at getting off to a “QuickSt...
read moreWouldn’t it be nice to be thoroughly prepared for a patient’s appointment before they even set foot in your clinic? Visit Preparation can help you (big time!) if it’s done well. Check out this useful tool for preparing patient visits and modify it to fit your own needs....
read moreEvery redesign team needs a coach to help it realize the full potential of Patient Visit Redesign. ...
read moreUse the forms in this ToolKit to help you prepare for and track results during Rapid Redesign Tests...
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