A play is a set of tactical moves a team can try during specific situations to achieve different results--in this playbook, it's about reducing No-Show rates. Here are a bunch of things you can try. ...
read moreTools
Transformation is a process that requires a solid plan, good leadership, trusted data, best practices, inspiration, an outside perspective and push—which can be provided by Coleman Associates. A few great tools never hurts either.
Working in the back of a clinic can often leave clinicians feeling like they have two left feet. Th...
read moreIn order to create a strategy to affect change and to successfully convert your model of work to a true-team based model, one must understand how change happens….how change happens on a large scaleâ...
read moreThe great thing about redesign an transformed visit, is that we all have experience being a patient. As a healthcare worker, you have to no more than tell a friend or new acquaintance that you work in healthcare and they will share with you a story of some awful experience they or their family member has had get...
read moreHave you ever tried to make a major improvement at your health center? Have you been frustrated by the slow pace at which the changes take place? Or maybe the change initiative failed altogether and y...
read more"Patient Care Team Huddle." It’s a common concept in primary care...
This brief guide is designed for those of you who never liked doing math or never found an easy way...
read more