Tools

Transformation is a process that requires a solid plan, good leadership, trusted data, best practices, inspiration, an outside perspective and push—which can be provided by Coleman Associates. A few great tools never hurts either.

Coleman Recommended Resources

Coleman Associates loves seeking out resources, stumbling upon thought-provoking videos and learnin...

Exclusive Access

This tool is provided for current clients of our Rapid DPI/DPI Collaborative programs. If you are a past client of these services this tool was likely already given to you. Click to continue or contact us for the password.

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Manager Checklist

Below is a tool referenced in the Coleman Podcast episode Validate me! from the Leadership Series. The tool will help validate the Puzzle Pieces like Robust Confirmation Calls, Visit Prep, and Financi...

A Walkie-Talkie Primer

One of the first Coleman principles that a DPI™ Team learns in its process improvement journey is...

No-Show Playbook

A play is a set of tactical moves a team can try during specific situations to achieve different results--in this playbook, it's about reducing No-Show rates. Here are a bunch of things you can try. ...

The Team Dance

Working in the back of a clinic can often leave clinicians feeling like they have two left feet. Th...

Myth Busting: How Will DPI™ Impact My Day...

Have you recently discovered that Dramatic Performance Improvement™, or DPI™, is coming soon to...

Market Diffusion

In order to create a strategy to affect change and to successfully convert your model of work to a true-team based model, one must understand how change happens….how change happens on a large scale�...