Transformation is a process that requires a solid plan, good leadership, trusted data, best practices, inspiration, an outside perspective and push—which can be provided by Coleman Associates. A few great tools never hurts either.
This tool guides you through the process of conducting mystery shopper calls. Conduct these ca...
read more“Is ‘efficiency’ a covert way of saying, ‘see more patients?’” Have you recently d...
read moreTwo-way texting is a powerful way to connect with patients. While calling patients on the phone is still helpful, many prefer texting. Here is a guide on how you can utilize two-way texting....
read moreHealth centers and their leaders can use this tool to evaluate their telehealth process....
read moreWebinar 1: Telehealth Technology Assessment Telehealth Technology Assessment Webinar 1 Recording Webinar 1 Slides Webinar 2: Telehealth Process Assessment Telehealth Process Assessmen...
read moreHere are all of the digital tools. Here are some tools your Coleman Coach might have shared with you. ...
read moreThe COVID-19 Vaccine Distribution Clinic Operations Toolkit contains tools and samples that will help CHCs and public health entities practice the most efficient and patient-centered vaccine distribution workflows. What's included in the Toolkit: Staff and Patient Education Materials Patient Reg...
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