A play is a set of tactical moves a team can try during specific situations to achieve different results--in this playbook, it's about reducing No-Show rates. Here are a bunch of things you can try. ...
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Transformation is a process that requires a solid plan, good leadership, trusted data, best practices, inspiration, an outside perspective and push—which can be provided by Coleman Associates. A few great tools never hurts either.
Working in the back of a clinic can often leave clinicians feeling like they have two left feet. Th...
read moreIn order to create a strategy to affect change and to successfully convert your model of work to a true-team based model, one must understand how change happens….how change happens on a large scaleâ...
read moreHave you ever tried to make a major improvement at your health center? Have you been frustrated by the slow pace at which the changes take place? Or maybe the change initiative failed altogether and y...
read more"Patient Care Team Huddle." It’s a common concept in primary care...
In this toolkit you will find everything you need to begin making Robust Confirmation Calls inclu...
read moreUse this article and these corresponding tips in order to actively manage your schedule and reduce Missed Opportunities. ...
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