Coleman Recommended Resources

Coleman Associates loves seeking out resources, stumbling upon thought-provoking videos and learning from others both inside and outside the healthcare industry. We’d love to share our favorites with you.

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MA Retention Article

What's behind your inability to retain great Medical Assistants? Providers are less productive and less satisfied when they don't have strong MAs. MAs are the secret sauce for strong, stable clinical departments. Here are some ideas on how you can further your MA retention program.

Medicine and the Machine

Episode July 25, 2023 Bob Wachter's Viral Tweet and Thoughts on AI in Medicine hosts a convo between Abraham Verghese, MD, Eric Topol, MD, and Robert Wachter, MD beginning to talk about outcomes of COVID but evolving swiftly into the role of AI in the future workplace of physicians and health care providers.

Take the Island, Burn all Boats

Julius Caesar famously said over 2000 years ago, “If you want to take the island, then burn your boats.” Mel discusses the importance of commitment when it comes to implementing change initiatives.

The Deadly Sins Of Employee Retention: New Edition To Solve The Great Resignation, Quiet Quitting, Burnout, And More

This book is a very quick read, similar to Monday Morning Leadership, and has overlapping principles and advice. They outline 7 pitfalls that can hurt your employee retention work and that frankly can help you be a better manager.  A relevant read these days!

Raise the Red Flag

One of Coleman’s mantras is “Raise the red flag early AND often.” Mel discusses the importance of doing so in a staffing and work performance setting.

Ted Talk about Future of HealthCare 2024...

Dr. Stephen Klasko talks about the future of healthcare .... from an exciting perspective highlighting both data-driven decision-making and clinician training.

Revenue Opportunities in Care Coordination

We in no way recommend this authoring organization (Medcor) as we have zero history with them. However, we did find the first 3/4 of the article to be a helpful review of some of the key financial and billing reminders helpful in thinking about broadening care and care coordination models. --Melissa

Accountability Series

This Mel segment is all about having accountability conversations.

This Racism Is Killing Me Inside

Are DEI considerations in healthcare delivery a necessity or a nice-to-have consideration? Challenge your thinking & expand your knowledge of the impacts of race in America on genetic healthcare predictors by listening to this podcast.

Panel Sizes in a FFS or APM World

Hear Melissa talk about how to calculate panel sizes and then, some of the considerations when moving to more alternative payment models.

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