Coleman Recommended Resources
Coleman Associates loves seeking out resources, stumbling upon thought-provoking videos and learning from others both inside and outside the healthcare industry. We’d love to share our favorites with you.
How This Doctor’s MBA Helped Her Turn Around a Major Hospital

Thinking about re-positioning your C-suite for the future with its evolving expectations and demands. Read this Fortune Magazine article about Dr. Vivian Lee, a physician who altered her perspective by getting a business degree and learning about the costs associated with running a health care business.
The Spirit Catches You and You Fall Down by Anne Fadiman

The Spirit Catches You and You Fall Down by Anne Fadiman. This is a must-read for anyone entering public health and desiring a full exposure to the challenges of health care when cultures (and languages) do not easily align. The story of a Hmong patient and her American doctors tells a story to help bridge the culture gaps.
Five Dysfunctions of a Team by Patrick Lencioni

Five Dysfunctions of a Team by Patrick Lencioni. In this practical and relatable fable Lencioni explores how trust, commitment, conflict, accountability and ultimate inattention to results can negatively impact a leadership team. The book has a corresponding workbook. The language in this book provides a starting point and a shared vocabulary for leadership teams to use as they work on their own team dynamics. As Lencioni puts it, our staff want to know that their leadership is working well together toward a common vision and keeping them from having to deal with dysfunctions and politics.
Factfulness by Hans Rosling

Factfulness by Hans Rosling A review by Bill Gates on why this book is one of the most important reads for our time.
Solvable Podcast

Solvable Podcast. This podcast, featuring a Coleman Associates favorite, Malcolm Gladwell, digs into huge, seemingly overwhelming problems. But, instead of getting caught up in the “why we can’t” mentality, it busts through all of that and asks “how do we get there?” They apply this optimism to problems such as ending homelessness for everyone everywhere and giving refugees the same educational and economic outcomes as their non-refugee counterparts. This is a great podcast for when you are feeling stuck with how to solve challenging problems or when you are ready to don your cape to go out and save the world.
Hooked, by Nir Eyal

Hooked, by Nir Eyal. Hooked, presents a four-step method to drive user engagement and build (ideally) healthy habits among end-users. As re-designers and process improvers, it presents an intelligent way to go about designing workflows that staff and patients can easily absorb and adopt.
Eric Dishman - Health Care Should Be a Team Sport
Coleman Associates has taught Team-Based care for decades. Finally, this movement is gaining real momentum… however, there are severe gaps because of culture, hierarchy, history and the inability of thousands to see the link between the past and the future. In many ways, we are our own biggest roadblock to catching up to this way of working.
Now, zoom ahead to the future… advances in technology, social connectedness, and Patient Care Teams make “the sacred and somewhat over-romanticized doctor-patient one-on-one is a relic of the past.” "The future of healthcare is smart teams and you better be on that team for yourself,” says Eric Dishman. See for yourself!
Creative Confidence by Tom Kelley and David Kelley

Creative Confidence by Tom Kelley and David Kelley
“Dave and Tom have written an incredibly insightful book that challenges us all to have the courage to break our of our ruts, innovate and create.” Tim Koogle, Former President and CEO of Yahoo
Good to Great by Jim Collins

Good to Great by Jim Collins. Written by fellow Boulder-ite Jim Collins, this book gives examples of businesses that have either stayed mediocre or found a way to excel. While Good is the enemy of Great this book doesn’t tear down the “good” but rather gives strategies for finding your way to be “great.” It’s an inspiring book about hard work, diligence, management, and tough decisions.
Not up for the book, but wanna watch the cliff's notes version? See this distillation that we like a lot" https://youtu.be/i9GOjdAMGfc.
https://youtu.be/i9GOjdAMGfc.
Shawn Achor’s Ted Talks: The Happy Secret to Better Work

Shawn Achor’s Ted Talks: The Happy Secret to Better Work. This fast-paced, very funny 12-minute video is riveting and is a must-see for everyone. Anyone who has ever thought or said “As soon as…, I’ll be happy” must see this an understand how this very notion is impossible and approaches happiness from the wrong angle. This video is a great addition to a management session, a staff meeting, a teaching or motivating meeting or any gathering where you are seeking a catalyst for the participants to embrace happiness as part of their life improvement.