Coleman Recommended Resources

Coleman Associates loves seeking out resources, stumbling upon thought-provoking videos and learning from others both inside and outside the healthcare industry. We’d love to share our favorites with you.

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First Break All of the Rules by Marcus Buckingham and Curt Coffman


First Break All of the Rules. Marcus Buckingham and Curt Coffman. This is a must-read for managers! Want to turn that old-school management style into effective leadership? Want to tap all of your people for their unique talent(s) and turn them into your top performers? Pick up this book, break conventional wisdom, and start picking favorites at work! First Break all of the Rules explores what the world’s best managers do differently and how their practices boost productivity and staff satisfaction.

The Penguin and the Leviathan by Yochai Benkler


The Penguin and the LeviathanYochai Benkler. The power of teamwork, communication, and cooperation transforms our relationship with work, and brings us closer to our true sense of community.

The Brain That Changes Itself. Norman Doidge, MD


The Brain That Changes Itself. Norman Doidge, MD. While our attitude and behavior towards change create various barriers, this book demonstrates that our brain readily creates new neural pathways (aka plasticity) to help a blind person see through their tongue. It gives a new perspective on the power of thinking positively.

The Creative Destruction of Medicine, Dr. Eric Topol


The Creative Destruction of Medicine, Dr. Eric Topol. Dr. Topol describes how technology is changing Medicine, giving physicians more diagnostic and predictive tools, and patients more control and options. It’s a glance into the possible future of medicine.

Understanding Variation: The Key To Managing Chaos by Donald J. Wheeler


Understanding Variation: The Key To Managing Chaos by Donald J. Wheeler. Data-driven decision-making seems to be a hot phrase in the world of health-care redesign. Its scope and size have increased exponentially with the growth of the Internet, search engines like Google, and (in our realm) with the implementation of EMR’s.  But before this information can be useful it must be analyzed, interpreted, and presented in a meaningful way. Understanding Variation presented some easy to grasp principles and techniques to digest data and extract its meaning.

Hooked, by Nir Eyal


Hooked, by Nir Eyal. Hooked, presents a four-step method to drive user engagement and build (ideally) healthy habits among end-users.  As re-designers and process improvers, it presents an intelligent way to go about designing workflows that staff and patients can easily absorb and adopt.

Creativity, Inc by Ed Catmull and Amy Wallace


Creativity, Inc by Ed Catmull and Amy Wallace has been called one of the best books out now on creative leadership. This interesting Pixar movie read has nothing to do with healthcare and everything to do with creating and sustaining a culture of making failure a necessary step on the path to success. Read this helpful book review by’s David Slocum.

The Truth about Employee Engagement by Patrick Lencioni


Three Signs of a Miserable Job renamed as The Truth About Employee Engagement by Patrick Lencioni. This quick read tells how a manager's job is to help employees feel connected to their job and to help them realize the impact their work (and the quality of their work) has on customers and the organization. In this fable and corresponding summary, Lencioni inspires managers with practical ways that they can help their staff to avoid feeling like their work doesn’t matter by touching on anonymity, measurement, and relevance in the workplace.

Change by Design by Tim Brown


Change by Design by Tim Brown
“Tim Brown has written the definitive book on design thinking. Brown’s wit, experience, and compelling stories create a delightful journey. His masterpiece captures the emotions, mindset, and methods required for designing everything, from a  product to experience to a strategy, in entirely different ways.” Robert I. Sutton, author of The No Asshole Rule

How Did That Happen? by Tom Smith and Roger Connors


How Did That Happen? by Tom Smith and Roger Connors. This book offers an easy-to-understand, methodical process of building accountability in your organization. Have you ever wondered why projects come and go, but success, long-term success, is hard to come by? The authors provide an effective way to drive organizational efforts by being clear about goals and expectations, making sure all have the tools and motivation needed to succeed, and holding everyone (including yourself) accountable for obtaining results. This is a great handbook for any manager wanting to create an culture where accountability is embraced as a positive way to get positive results.

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