Coleman Recommended Resources
Coleman Associates loves seeking out resources, stumbling upon thought-provoking videos and learning from others both inside and outside the healthcare industry. We’d love to share our favorites with you.
Monday Morning Leadership by David Cottrell
Monday Morning Leadership by David Cottrell. This book is a must-read for managers at any level. Whether you’re a brand new manager or a seasoned one, Cottrell’s brief practical and direct management lessons are universally relatable. He covers topic such as ownership, time management, hiring and retaining superstars, providing feedback and continuing to grow yourself as a manager. Consider this book #1 if you are new to management.
Five Dysfunctions of a Team by Patrick Lencioni
Five Dysfunctions of a Team by Patrick Lencioni. In this practical and relatable fable Lencioni explores how trust, commitment, conflict, accountability and ultimate inattention to results can negatively impact a leadership team. The book has a corresponding workbook. The language in this book provides a starting point and a shared vocabulary for leadership teams to use as they work on their own team dynamics. As Lencioni puts it, our staff want to know that their leadership is working well together toward a common vision and keeping them from having to deal with dysfunctions and politics.
Creative Confidence by Tom Kelley and David Kelley
Creative Confidence by Tom Kelley and David Kelley
“Dave and Tom have written an incredibly insightful book that challenges us all to have the courage to break our of our ruts, innovate and create.” Tim Koogle, Former President and CEO of Yahoo
Death by Meeting by Patrick Lencioni
Death by Meeting by Patrick Lencioni. Another fable turned to insights in this story about how one company took control of their meeting culture, unleashed the spirit of healthy conflict and found ways to define and eliminate needless meetings. Learn how to grow beyond days of slow and painful meetings where topics are revisited and some folks spend countless hours updating their peers in mundane and uninteresting ways. This book can really shake up your organization’s meetings if you are open to testing Lencioni’s proposed structure.
How Did That Happen? by Tom Smith and Roger Connors
How Did That Happen? by Tom Smith and Roger Connors. This book offers an easy-to-understand, methodical process of building accountability in your organization. Have you ever wondered why projects come and go, but success, long-term success, is hard to come by? The authors provide an effective way to drive organizational efforts by being clear about goals and expectations, making sure all have the tools and motivation needed to succeed, and holding everyone (including yourself) accountable for obtaining results. This is a great handbook for any manager wanting to create an culture where accountability is embraced as a positive way to get positive results.
Change by Design by Tim Brown
Change by Design by Tim Brown
“Tim Brown has written the definitive book on design thinking. Brown’s wit, experience, and compelling stories create a delightful journey. His masterpiece captures the emotions, mindset, and methods required for designing everything, from a product to experience to a strategy, in entirely different ways.” Robert I. Sutton, author of The No Asshole Rule
The Truth about Employee Engagement by Patrick Lencioni
Three Signs of a Miserable Job renamed as The Truth About Employee Engagement by Patrick Lencioni. This quick read tells how a manager's job is to help employees feel connected to their job and to help them realize the impact their work (and the quality of their work) has on customers and the organization. In this fable and corresponding summary, Lencioni inspires managers with practical ways that they can help their staff to avoid feeling like their work doesn’t matter by touching on anonymity, measurement, and relevance in the workplace.
Creativity, Inc by Ed Catmull and Amy Wallace
Creativity, Inc by Ed Catmull and Amy Wallace has been called one of the best books out now on creative leadership. This interesting Pixar movie read has nothing to do with healthcare and everything to do with creating and sustaining a culture of making failure a necessary step on the path to success. Read this helpful book review by Forbes.com’s David Slocum.
Hooked, by Nir Eyal
Hooked, by Nir Eyal. Hooked, presents a four-step method to drive user engagement and build (ideally) healthy habits among end-users. As re-designers and process improvers, it presents an intelligent way to go about designing workflows that staff and patients can easily absorb and adopt.
Understanding Variation: The Key To Managing Chaos by Donald J. Wheeler
Understanding Variation: The Key To Managing Chaos by Donald J. Wheeler. Data-driven decision-making seems to be a hot phrase in the world of health-care redesign. Its scope and size have increased exponentially with the growth of the Internet, search engines like Google, and (in our realm) with the implementation of EMR’s. But before this information can be useful it must be analyzed, interpreted, and presented in a meaningful way. Understanding Variation presented some easy to grasp principles and techniques to digest data and extract its meaning.
