Coleman Recommended Resources
Coleman Associates loves seeking out resources, stumbling upon thought-provoking videos and learning from others both inside and outside the healthcare industry. We’d love to share our favorites with you.
The New Jim Crow: Mass Incarceration in the Age of Colorblindness by Michelle Alexander

Michelle Alexander examines how the US seamlessly transitioned from the age of Jim Crow to the age of Mass Incarceration. This is an unvarnished look at the systematic disenfranchisement of African-American males.
White Fragility by Robin DiAngelo

Robin DiAngelo is a diversity and inclusion trainer who kept finding that sensitivity to discussions around race and racism from her white participants would stop the conversation. This book explores why conversations about race are so difficult for white people and how to combat it to be a better ally to people of color.
This little-known leadership principle can provide clarity during uncertain times

A FQHC CEO shared this article with us. She is going through the High Impact Management Program and recognized some of the leadership qualities that improve resilience and adaptability in uncertain times.
Who Is (and Is Not) Receiving Telemedicine Care During the COVID-19 Pandemic

Coleman provides a variety of resources to help organizations fold in telehealth/virtual care into their current workflows. Read more about who has been accessing these health care resources as you think about how to reduce the divide among your patients and help them to take advantage of this convenience offering.
Addressing Transportation Insecurity: Concrete Advice From Clinic Leaders

Our work in 2020 focused, like most of your work, on alternative ways to see and care for our patients. Here is a summary of what one organization we like, CCI (Center for Care Innovations) pulled together from some of their work on patient transportation.
Interview with Peter Piot about COVID-19

An interview with renowned virologist and microbiologist, Peter Piot about COVID-19. There are 100 questions and answers in an interview with TEDMED Foundation Director, Jay Walker.
Discipline of Teams
Discipline of Teams Smith and Katzenback brought to life the interworking of a true team back in the early 1990s. In our modern days of work the word team is overused and has lost most of its meaning. This article serves as a brilliant and simplistic reminder of what makes a great team great!
The Creation Myth by Malcolm Gladwell

The Creation Myth by Malcolm Gladwell. This inspiring article tells two stories of innovations and how great ideas come together by debunking some misconceptions about how great ideas are built and features a great story about Steve Jobs in his earlier days. This article should leave you inspired to challenge yourself around what you do with the ideas you catch, rather than fretting over what ideas come to you in the first place.
We instinctively add on new features and fixes. Why don’t we subtract instead?

Challenge your instinctual thinking?” This article published in the Washington Post highlights Leidy Klotz’s thinking about how subtracting things is significantly more challenging than its corollary function of simply adding new things. This very much applies to the way we redesign systems and processes going for the additive experience almost instinctually.
Mental health for all by involving all

Integrated behavioral health is something we all talk about. If it’s an area of interest to you then listen to Vikram Patel talk about his work abroad in helping to heal the whole patient.