Coleman Recommended Resources

Coleman Associates loves seeking out resources, stumbling upon thought-provoking videos and learning from others both inside and outside the healthcare industry. We’d love to share our favorites with you.

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This little-known leadership principle can provide clarity during uncertain times


A FQHC CEO shared this article with us. She is going through the High Impact Management Program and recognized some of the leadership qualities that improve resilience and adaptability in uncertain times.

Who Is (and Is Not) Receiving Telemedicine Care During the COVID-19 Pandemic


Coleman provides a variety of resources to help organizations fold in telehealth/virtual care into their current workflows. Read more about who has been accessing these health care resources as you think about how to reduce the divide among your patients and help them to take advantage of this convenience offering.

Addressing Transportation Insecurity: Concrete Advice From Clinic Leaders


Our work in 2020 focused, like most of your work, on alternative ways to see and care for our patients. Here is a summary of what one organization we like, CCI (Center for Care Innovations) pulled together from some of their work on patient transportation.

Clinic Aims To Prevent Health Issues Brought On By Extreme Weather Disasters


Health clinics can suffer disruptions during extreme weather disasters, putting their patients' health at risk. Researchers are researching how clinics can better prepare for such events. Listen to this short podcast to hear more.

No Wait Room? No Kidding!


This article by Chris Kornelis highlights how clinic have changed or eliminated waiting rooms… with no desire to ever bring them back.

We instinctively add on new features and fixes. Why don’t we subtract instead?


Challenge your instinctual thinking?” This article published in the Washington Post highlights Leidy Klotz’s thinking about how subtracting things is significantly more challenging than its corollary function of simply adding new things. This very much applies to the way we redesign systems and processes going for the additive experience almost instinctually.

Mental health for all by involving all


Integrated behavioral health is something we all talk about. If it’s an area of interest to you then listen to Vikram Patel talk about his work abroad in helping to heal the whole patient.

Invisible Women: Exposing Data Bias in a World Designed for Men by Caroline Criado-Perez


This book looks at how women and other minority groups are globally disenfranchised and missed because of “default male” thinking and unassuming aggregate datasets. Get ready to have your mind blown with real life examples of these groups being forgotten in data and public policy.

The New Jim Crow: Mass Incarceration in the Age of Colorblindness by Michelle Alexander


Michelle Alexander examines how the US seamlessly transitioned from the age of Jim Crow to the age of Mass Incarceration. This is an unvarnished look at the systematic disenfranchisement of African-American males.

White Fragility by Robin DiAngelo


Robin DiAngelo is a diversity and inclusion trainer who kept finding that sensitivity to discussions around race and racism from her white participants would stop the conversation. This book explores why conversations about race are so difficult for white people and how to combat it to be a better ally to people of color.

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