No-Show Playbook

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No-Show Playbook

HiResA play is a set of tactical moves a team can try during specific situations to achieve different results–in this playbook, it’s about reducing No-Show rates. Here are a bunch of things you can try.


Below is a sample communication tool created by Team Breaking Bad in Rhode Island. This tool allowed them to heighten awareness in an interesting way among staff AND patients about the damaging effect of No-Show.

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