Step 2. Visit Mapping Toolkit
Once you have completed Step 1, this guide leads you through the Visit Mapping technique described in Step 2. In this step you will begin to look for patterns of process flaws including stops, handoffs and wait time.
Once you have completed Step 1, this guide leads you through the Visit Mapping technique described in Step 2. In this step you will begin to look for patterns of process flaws including stops, handoffs and wait time.