Change all the way to the bone
This CHC worked with Coleman in 2018 – 2020 on DPI™ through which they strengthened their patient-centered culture. They say beauty is more than skin deep and this health center does a beautiful job radiating warmth for patients through their parallel program “Patients First” which built upon the DPI™ cultural change. We think this is a great tool to model and perpetuate culture change.
Full credit to Variety Care Health Center and their video partners for this staff training tool.