"I just want to say that this is my first interaction with your team members, and this is great....The attitude of you and your staff is amazing, and I'm sure it is a huge part of why this program is ...read more
We're releasing new content all the time. Can't find an article? It could be here. Some of these are stories that were sent to us by you, our readers, and others are oldies but goodies from our PVR days.
After seeing dramatic increases in quality measures, ‘By relying on my team to help address gaps in care, I am free during the visit to engage with my patients’ concerns in a way that is much mo...read more
"I realize that DPI™ is about efficiency, but I think the root of it all is employee engagement. I thought that would be a side effect, but it’s the root of it." -Chris Stewart, CEO Katy Trail ...read more
Measurable improvements in leadership teams scores on our screening assessments are always absolutely anonymous. However, an average increase of 10% improvement on management scores is seen regularly....read more
"Working at the health center this week [the Coleman Rapid DPI™ week] was so different than any week I have experienced. The openness and communication and the willingness to change and accept a new way of doing things amongst the staff was very exciting and I found that my own enthusiasm and belief that things could change and improve had returned! In addition to your incredible ability to see what we were doing and what we needed to change, I do believe that a key part of the success of the week was how you worked with staff and supported and nudged and encouraged us in a way that was not critical or judgmental bu...read more
"We consider Coleman Associates to be a valuable, long term partner. Their engagements delivered immediate results, and they stayed connected throughout the process to help ensure long term success." ...read more
“We've had more honest conversations in this session than we've had in the past 5 years I've worked here." --a Community Health Center Director of Behavioral Health (regarding the first Coleman H...read more