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We're releasing new content all the time. Can't find an article? It could be here. Some of these are stories that were sent to us by you, our readers, and others are oldies but goodies from our PVR days.

CMO at Health Center in New York

“This is the most comprehensive and well thought out approach to primary care I’ve ever seen.” - Andrew F. Williams MD, FACP, CMO at Health Center in New York ...

"The biggest thing with Coleman is that we have a measuring stick and a common language around our outcomes." -Physician from New York...

I wanted to take a moment to thank you for HIMP trainings, it has truly invigorated me. Since graduating from the program, I’ve continued to list my daily gratitude’s, and use the smiley stickers....

A Healthy Dose of Skepticism

It wasn’t until we started diagraming patient visits in my health center that things started to click for me. We learned in this process that approximately forty percent of a patient’s time in our health center was spent waiting while not in contact with a single staff member. With a baseline visit time of...

"I just want to say that this is my first interaction with your team members, and this is great....The attitude of you and your staff is amazing, and I'm sure it is a huge part of why this program is ...

After seeing dramatic increases in quality measures, ‘By relying on my team to help address gaps in care, I am free during the visit to engage with my patients’ concerns in a way that is much mo...

Root of it all is employee engagement

"I realize that DPI™ is about efficiency, but I think the root of it all is employee engagement. I thought that would be a side effect, but it’s the root of it." -Chris Stewart, CEO Katy Trail ...