CEO. Boulder, Colorado
Melissa is the owner and CEO of Coleman Associates. Melissa started with Coleman when she was a pre-Med student and the team leader of her CHC’s process redesign team in 1999. Melissa managed the majority of the Coleman Associates social services work (food stamps, Medicaid), as well as PVR and Access improvement collaboratives. Under Melissa’s leadership Patient Visit Redesign and access improvement were blended for a powerful and time saving approach to improvement: DPI™ (Dramatic Performance Improvement) Collaboratives and Rapid DPI program.
As CEO, Melissa developed the first Performance Dashboards program for clients, she developed a tailored model for private practices, developed and piloted their specialty care access program and concretized the Tactical Nurse training program. Besides her clinical skills and experience in the public health setting, Melissa also worked in the hospital setting developing Cultural Diversity and Interpretive Services Department. When in Boulder, Melissa loves to tap into her farm family upbringing by gardening and cooking with her family. Melissa speaks Spanish fluently.
Our lives begin to end the day we become silent about things that matter. -Martin Luther King Jr.