Trainer & Coach. Sacramento, CA
Process Redesigner, Trainer and Coach. Sacramento, CA. Harpreet was a Clinic Manager at her Community Health Center where she worked for eight years. She started as the front office lead, worked as a medical assistant (MA), lead MA, and flow coordinator. Harpreet also worked on the Quality Improvement team at her health center and is a graduate of the Clinic Leadership Institute (CLI) Program. Harpreet participated in her clinic’s Coleman Associates Rapid DPI™ (Dramatic Performance Improvement) where she both learned and blossomed as a trainer and coach. Harpreet has worked and managed our small collaboratives from Salt Lake City to Rhode Island from Chicago to Louisville and she is also a Rapid DPI™ Team member. Harpreet speaks fluent Punjabi and football. She spends much time enjoying her friends and family: both her relatives and her four-legged friends. Harpreet also loves cooking and gardening as well as the outdoors but they never get between her and a 49ers game!
Change has a considerable psychological impact on the human mind. To the fearful it is threatening because it means things may get worse. To the hopeful it is encouraging because it means things may get better. To the confident it is inspiring because the challenge exists to make things better. -King Whitney Jr.