“We track lots of different measures,” the director said. “A common metric that practices will get is how many patients do you see in an hour, and we’ve already been able to increase that numb...read more
Teams and managers like you have already made significant improvements in their clinic processes–improvements that patients notice. Read some of their comments & stories for yourself.
We have made some very impressive improvements in several areas of our daily operations thanks to the DPI™ Collaborative Model that your company used with us. We are implementing these concepts in o...read more
Episode #8 of the Podcast is absolutely fantastic. Even after one listen, I'm convinced your lesson about sustaining changes through coaching will benefit us at least as much as the improvements you helped us reach in our event models. I'm going to try implementing some of these coaching tips from this podcast immediately to our crew here. -Shawn Rahman...read more
Hi Amanda, I just wanted to send a quick Thank you and let you know we are learning so much and have implemented some of the things we have learned. We had our staff meeting and talked about our go...read more
I must say, based on my experience with other consultants while I was working for “corporate” America, I was not very open-minded about Coleman Associates. To say the least, I was thinking “OK, here we go again”. My experience was that the consultants, who knew nothing about the business, would make recommendations for change that was not feasible or practical. And when they left, within weeks everything was back just the way it was. However, with Coleman Associates by the end of the first week, I started thinking that “OK, maybe they know what they are doing”. Then I found out that the consultan...read more
"I was on board with the process when Coleman Associates arrived on site. I have embraced the new process and have had a very positive experience. Our efficiency has improved, and the most dramatic im...read more
Coleman Associates, I can’t say enough great things about them. Our experience was truly transformational! We are hoping to leverage HRSA quality dollars to engage with them again this year. —a...read more