Behavioral Health is a critical aspect of our overall well-being, yet it often doesn’t receive the attention it deserves. In 2021, there were an estimated 57.8 million adults aged 18 or older in the US with a mental illness. This number represented 22.8% of all U.S. Adults. Among those individuals, only 47.2% of them received mental […]
Introduction Team-based care is a critical contributor to improved health outcomes, higher patient satisfaction, improved patient access, and decreased provider burnout (1, 2, 3). Team-based care involves clarifying and redesigning clinical roles to improve communication, reduce redundancy, and improve efficiency. As provider burnout rates increase, patient satisfaction decreases, and healthcare costs soar (3, 8), the […]
It’s another busy day at the clinic. You look at the schedule for the doctor you’re working with today, and your hair just about stands on end. Who’s responsible for this mess? She has three patients scheduled for 8:15, two for 8:30, and another two for 8:45. The morning is in shambles. How will everyone […]
Today I am pissed off. I’m pissed off at the hierarchy. I’m pissed off that people fight via social media about the security of professions before they fight over health care availability for the underserved. Today I read a tweet that a Cardiac Nurse Practitioner (NP) in the UK performed a TAVI procedure in England. […]
We invite you to explore our exclusive Patient Visit Tracking toolkit—a guide designed to empower your organization to identify and resolve challenges, from excessive handoffs to communication gaps among care team members. This toolkit is the first step towards a smoother, more efficient patient experience. Start Troubleshooting Now ⬇️ * indicates required First Name * […]
Download our No-Show playbook which is a strategic guide offering a set of proven tactics to effectively reduce your no-show rate.
Redesigning your processes, leaving behind old ways of working and holding new processes in place until new habits are formed takes a steely commitment to the end results. The first step total stock of where you are. How is patient satisfaction at your center? Are you able to attract and retain talented staff and providers? Are […]
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We offer highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients.
