A distillation by Molly Weisse-Bernstein My experience in reading the Five Dysfunctions of a Team was both stunning and familiar. While reading the book I’d find myself saying: “I knew that.” But, it would dawn on me that it was the first time I consciously “knew that”. I was amazed by how clearly and concisely […]
Crash. Ouch! That’s my Mom falling in her kitchen in Florida in January. She’ll be 80 in June, so falling’s not an advisable activity. Crunch! That’s the sound of her left kneecap breaking. A neighbor gets her to the ER where they x-ray, diagnose, and schedule her for an office visit in two days. My […]
Coleman Associates is featured in a recent article from the Journal of General Internal Medicine. In this article, the partnership between Coleman Associates and Zuckerberg San Francisco General Hospital and their General Internal Medicine Department is highlighted. The DPI process that this clinic began focused on creating care teams in a complex residency clinic. The […]
There are twelve principles in total, developed in 1998 by Coleman Associates to help teams construct powerful redesign models. The first six, the “blockbuster principles,” are presented in an article previously published on this website. These are the remaining six. Once you read through them, however, you might be tempted to call them the “other blockbuster principles,” […]
The principles were developed in 1998 by Coleman Associates to help teams quickly construct redesign models. The question we asked ourselves in formulating the principles was: “If we look at the most successful redesign models to date, do they share common characteristics?” The answer was “Yes.” There are twelve principles in total. The first six, […]
It was 2009 when our medical director, Dr. Robert Moore, first told us about the upcoming Rapid Dramatic Performance Improvement (RDPI™) project at Clinic Ole (now Ole Health). He and the rest of our leadership team explained that RDPI’s aim is to implement radical change and move organizations closer to a cost effective Patient Centered […]
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We offer highly effective, well-honed improvement techniques & programs. We train, coach, and inspire staff and managers to re-think the way they provide care to patients.
